Top 5 Gong.io Alternatives in 2024

Why do you need a Gong Alternative?

Gong.io is an AI-based platform that analyzes communication with customers to provide insights, sales coaching, and more. It uses conversation intelligence to extract information from conversations with customers and provide insights from those conversations.

While Gong offers valuable features such as integrations to a lot of platforms and sales features, it might not be the perfect fit for all businesses. Gong.’s pricing is customized and isn’t public, and each potential client gets a customized price.

Although Gong.io is a powerful sales and conversational AI tool,users have often reported that the call transcriptions aren’t always accurate, and the inaccuracy can affect the insights it will provide. Users also mostly complain about the price tag and suggest that it may not be the best solution for businesses on a tight budget.

In this article, we will explore some of the top alternatives to Gong, examining its features, strengths, and limitations. Whether you are searching for more advanced features, a more affordable option, or simply curious about what other options are out there, this article will be a guide for you.

What should you look for in a Gong Alternative?

• Features: First things first, think about what features are essential for your business. Do you need advanced call routing, CRM integration, or maybe call recording? Make a list of must-haves to guide your search.
• Ease of use: You want a platform that's user-friendly for everyone on your team, so it should be easy to use.
• Integration station: Ensure that the platform plays nicely with your existing tools. Whether it's your CRM, helpdesk software, or project management system, seamless integration is key to keeping your workflow smooth.
• Flexibility and scalability: You have plans to see your business grow, therefore, you need a solution that can grow with you. Look for a platform that's flexible enough to adapt to your changing needs and scalable to accommodate your expanding team.
• Pricing: Budget is always important, so make sure that the platform you’re going for has pricing options aligned with your budget.
• User feedback: Lastly, don't forget to check out reviews and testimonials from other users. Their experiences will offer valuable insights into what the platform is really like and help you to make better decisions.

The 5 Best Gong Alternatives To Use In 2024

The following is a list of five Gong alternatives. The software listed below has proven to be a useful tool in helping businesses streamline their outreach efforts and engage with their prospects.

1. Distrobird

Distrobird is a cloud-based customer and sales engagement platform, designed to streamline sales and manage customer interactions. It is an all-in-one platform managing phone calls, SMS communications, and emails, along with product features like web chats, shared team inbox, and automated campaigns.

It also integrates seamlessly with various popular CRM and business tools, notably HubSpot, Gmail, Stripe, Microsoft Outlook, Twilio, Zapier, Clearbit, Zoho, Telnyx, Salesforce and NGP VAN.

Distrobird best features

• Allows the seamless run of cold emails and SMS sequences.
• Conversation intelligence.
• Offers robust lead generation capabilities.
• Allows you to reach your customers faster with TCPA-compliant text messaging.
• Allows you to build complex multi-channel sequences to help you close more leads.
• Offers multiple integrations.
• Allows you to build complex multichannel cadences that move prospects closer to a sale based on the content of their engagement.
• Allows you to gain complete visibility into each rep’s activities, and how they stack up against their colleagues.
• Automate CRM data sync, manage playbooks and help each rep on your team become 3x more productive.
• OOO and automatic replies detection.

Distrobird limitations

• There are limited customization options with the free plan.

Distrobird pricing

• Free Plan: Free
• Startup: $8/month (shared inbox) or $25/month (sequences and voice)
• Growth: $50/month
• Enterprise: $75/month

2. Hubspot Sales Hub

Hubspot sales hub is a comprehensive sales automation tool designed to streamline your outreach efforts. It equips sales teams with the tools they need to regain productivity and the context they need to deepen customer connections. Just like Gong.io, it offers call analytics and analysis for conversation intelligence software.

Hubspot best features

• Offers a reporting and analytics feature.
• It has a neat user interface that ensures a seamless user experience.
• Offers salesforce automation features like desktop integration, contact and account management, task/activity management, etc.
• Offers various marketing automation features.

Hubspot limitations

• Has a limited scope for advanced automation.
• Users often report challenges with their reporting feature.
• Their pricing structure is expensive.
• It lacks a built-in dialer, thereby posing a challenge for sales teams.

Hubspot pricing

For individuals and small teams:

• Free plan
• Starter plan: $15/month
• Professional plan: $800/month

For businesses and enterprises:

• Professional plan: $800/month
• Enterprise plan: $3600/month

3. LeadIQ

LeadIQ is a sales prospecting platform that helps sales teams optimize their prospecting and qualification processes by allowing sales reps to find, capture, and sync contact information directly to your favorite sales tools with one click.

LeadIQ best features

• Allows you to create large lists to use for sales campaigns.
• Has a Chrome plug-in feature.
• Offers collaboration tools.
• Sales onboarding and training.

LeadIQ limitations

• Some users report that the process of importing data to other systems takes a lot of time.
• The user interface is not the best.
• The quality of data they provide isn’t top-notch.

LeadIQ pricing

• Free plan
• Essential plan: $75/month
• Pro plan: $130/month
• Essential plan: Contact the sales team

4. Outreach.io

Outreach is a sales engagement platform built to empower sales teams with the tools they need to drive revenue and build lasting relationships with prospects. Outreach offers various quality features such as conversational intelligence, multichannel outreach, and content personalization, tailored to optimize outreach efforts and enhance sales productivity.

Outreach best features

• Offers a multi-channel outreach that enables you to engage prospects through multiple channels, including email, phone calls, and social media.
• Outreach offers a sales intelligence tool that provides you with insights into prospect behavior and engagements, that you can leverage to optimize outreach strategies.

Outreach limitations

• It may be complex for new users to set up and manage.
• Slower to reach ROI.
• Their pricing structure may be too complex to understand.

Outreach pricing

• Custom prices

5. Salesloft

SalesLoft is a comprehensive sales engagement platform that enables sales teams to automate their workflow and connect with prospects more efficiently. Just like Gong, Salesloft provides analytics-based solutions for sales teams.

Salesloft best features

• Allows you to create and manage personalized outreach messages tailored to each prospect’s unique journey.
• It provides tracking and analytics tools that enable you to monitor prospect engagement and gain valuable insights into the effectiveness of your email campaign.
• It offers a sales dialer that allows you to make and track calls directly from the platform.

Salesloft limitations

• Their pricing structure may be complex, with different tiers and add-ons that can make it challenging for users to understand and budget accordingly.
• It may be complex for users to set up and manage.

Salesloft pricing

• Custom prices

Which Sales Platform Is Right For You?

Choosing the right Gong alternative to help drive sales depends on your specific needs and budget.

If you are looking for a comprehensive and affordable solution with a free plan, Distrobird is a great option. It offers all the essential features you need to manage your sales & customer engagement tech stack in one place - multi-channel sequences and campaigns, web messenger, outbound dialer, inbound call center software, shared team inbox, and conversation analytics - in a single solution.

Distrobird is also easy to use and integrates with a variety of popular apps. Overall, Distrobird is a powerful and versatile platform that can help businesses of all sizes improve their sales operations.

Create your free Distrobird account and see how it can transform your customer interactions!