JustCall vs Ringover: Pick Your VoIP. Compare features, pricing & support for crystal-clear business calls.
When it comes to choosing a VoIP (Voice over Internet Protocol) solution for your business, JustCall and Ringover are two options that warrant a closer comparison. Both platforms offer a range of features and capabilities designed to enhance business communications, but there are some key differences that may sway your decision.
Justcall is a cloud-based phone system designed specifically for businesses to streamline communication and improve customer interactions. It allows businesses of all sizes to get virtual phone numbers in over 58 countries, make and receive international calls, and manage their phone system from a user-friendly web interface or mobile app.
Ringover is a cloud-based communications platform designed to simplify business communication for all sizes of companies. It goes beyond basic phone calls by offering features like video conferencing, instant messaging, and team chat functionality.
To ensure we find the perfect fit, we will be diving deep into pricing, features, and user-friendliness of both platforms. We will also evaluate their customer support to guarantee you get the help you need when you need it.
Pricing and Plans
JustCall:
- Starts at $19 per user per month
- Offers two service tiers: Starter and Professional
- Includes 70+ features such as power dialer, IVR, and ACD
- Provides a free trial
Ringover:
- Starts at $21 per user per month
- Includes 60+ features and international numbers
- Offers a free trial
In terms of pricing, Ringover's entry-level plan is slightly more expensive than JustCall's, but the difference is minimal. Both providers offer competitive pricing and a range of plan options to suit businesses of different sizes and needs.
Features and Capabilities
JustCall:
- Power dialer
- Interactive Voice Response (IVR)
- Automatic Call Distribution (ACD)
- Call recording
- Call analytics
- Integrations with popular business tools
Ringover:
- Unlimited calling to 110 international destinations
- Call recording and analytics
- Device switching during calls
- Two-way listening
- Integrations with Salesforce, HubSpot, Zoho, and more
While both platforms offer a robust set of features, Ringover stands out with its unlimited international calling capabilities and the ability to switch devices during a call. This can be particularly beneficial for businesses with a global reach or those that require seamless communication across multiple devices.
User Experience and Ease of Use
JustCall:
- Users report a sometimes confusing and difficult user interface
- Occasional service outages and bugs
Ringover:
- Designed with an intuitive, user-friendly interface
- Streamlined setup and configuration process
When it comes to the overall user experience, Ringover seems to have the edge. Reviews consistently praise the platform's ease of use and the intuitive nature of its interface, which can be particularly important for businesses that may not have dedicated IT support.
Integrations and Ecosystem
JustCall:
- Integrates with popular business tools like Salesforce, HubSpot, and Zoho
- Offers a range of integrations to streamline workflows
Ringover:
- Integrates with Salesforce, HubSpot, Zoho, and other leading business applications
- Provides a robust ecosystem of integrations to enhance productivity
Both JustCall and Ringover offer a wide range of integrations with popular business software, allowing users to seamlessly incorporate VoIP functionality into their existing workflows. However, Ringover's ecosystem appears to be slightly more extensive, providing businesses with more options to tailor the platform to their specific needs.
Customer Support and Satisfaction
JustCall:
- Users report mixed experiences with customer support
- Some complaints about unexpected charges and billing issues
Ringover:
- Highly rated customer support, with users praising the responsiveness and helpfulness of the team
- No major complaints about billing or unexpected charges
When it comes to customer support and overall user satisfaction, Ringover seems to have a slight edge over JustCall. Reviews suggest that Ringover's customer support team is more responsive and helpful, and users are generally more satisfied with the platform's overall performance and pricing transparency.
JustCall vs Ringover Comparison Table
To summarize the key differences between JustCall and Ringover, here's a comparison table:
| Feature | JustCall | Ringover |
|---|---|---|
| Pricing (starting at) | $19/user/month | $21/user/month |
| Features | 70+ features, including power dialer, IVR, and ACD | 60+ features, including unlimited international calling |
| User Experience | Sometimes confusing and difficult interface | Intuitive, user-friendly interface |
| Integrations | Salesforce, HubSpot, Zoho, and more | Salesforce, HubSpot, Zoho, and more |
| Customer Support | Mixed reviews, some billing issues reported | Highly rated, responsive support |
| Free Trial | Yes | Yes |
What are the key differences between JustCall and Ringover?
- Pricing: Ringover is slightly more expensive at $21/user/month vs JustCall's $19/user/month
- International calling: Ringover offers unlimited international calling, while JustCall charges per minute
- User experience: Ringover has a more intuitive, user-friendly interface compared to JustCall
- Customer support: Ringover has highly rated customer support, while JustCall has mixed reviews
When comparing JustCall and Ringover, both platforms offer robust VoIP solutions with a range of features and capabilities. However, Ringover appears to have a slight edge in terms of user experience, international calling capabilities, and customer support satisfaction.
Businesses that prioritize an intuitive interface, seamless device switching, and unlimited international calling may find Ringover to be the better choice. On the other hand, businesses that require a specific set of features like power dialing or IVR may find JustCall to be a more suitable option.
What is the best alternative to JustCall and Ringover?
Based on the comparison, Distrobird appears to be the best alternative to Ringover and JustCall. Distrobird offers a better user experience, more robust international calling capabilities, and higher customer satisfaction - all at a comparable price point.
Cloud Contact Center Up and Running in Minutes: No need for complex setups. Distrobird lets you establish inbound and outbound call centers quickly, so you can connect with customers and prospects right away. Power and preview dialers help your reps make more high-quality calls.
Unified Inbox: Ditch the app switching! Manage all your sales communications - voice calls, emails, SMS, and website activity - in a single, organized timeline. Plus, granular role-based access ensures everyone sees what they need.
Multichannel Campaigns for Smarter Lead Nurturing: Craft targeted sales funnels based on specific customer characteristics or website behavior. Automate lead qualification based on form field data, and nurture lower-value leads with personalized email and SMS sequences. Form tracking captures user information seamlessly, keeping all your contacts organized.
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