Discover 5 Gmelius alternatives with simpler interfaces & powerful features for team email collaboration.
In the high-pressure world of sales, where success depends on having a data-driven toolkit that uses marketing automation to nurture prospects and turn them into paying clients. Finding the resources that enable chasing leads to become closed transactions is the contemporary salesperson's lifeblood.
Gmelius makes great teamwork happen right from your Gmail inbox. Starting with powerful shared inboxes, shared Gmail labels, visual Kanban boards, and smart workflow automations right inside Gmail, Gmelius offers a unique collaboration platform that integrates with the rest of your daily apps. Connect your favorite tools together with our unique 2-way integrations (including Slack and Trello), public API, or through Zapier.
Why you might need a Gmelius Alternative
Businesses of all sizes have constantly relied on Gmelius to streamline their sales processes and drive revenue growth. However, while Gmelius offers a comprehensive suite of tools, it may not be the perfect fit for every organization.
Users have complained about the steep learning curve required to use the product, server lags, and pricing.
In this article, if you're looking for Gmelius alternatives, review our list below to find an option that will supercharge your sales process and eliminate friction.
But before we go into the list, there is a list of things you should most likely look out for before deciding on the CRM to use for your business.
What should you look for in a Gmelius Alternative?
- Features: Look at the features that come with all the major options and decide which ones are the must-haves for your organization.
- Ease-of-use: You want a platform that's user-friendly for everyone on your team, so it should be easy to use
- Customization: A good Gmelius alternative is one you can customize to suit your needs.
- Integrations: Ensure that the platform plays nicely with your existing tools. Whether it's your CRM, helpdesk software, or project management system, seamless integration is key to keeping your workflow smooth.
- Pricing: Ensure to look at the pricing for the level at which you’re at and where you’ll most likely be in the future. As companies expand, certain products may undergo significant price hikes. Make use of any available free trial to gain firsthand experience without committing.
5 Gmelius Alternatives: Side-by-side Comparison
| CRM | Product Summary | Pricing | Unique Features |
|---|---|---|---|
| Distrobird | Distrobird helps you manage your entire sales process, with sequences, cloud call center, shared inbox, form tracking, and more, on a single platform. |
|
|
| Hiver | Hiver is a Gmail-based helpdesk platform, designed to streamline team collaboration and communication for customer support by creating shared inboxes for your customer support team. |
|
|
| HelpScout | Help Scout is a customer communication platform designed to streamline communication between businesses and their customers across multiple channels. |
|
|
| Front | Front is a customer operations platform that helps streamline customer communication by combining the ease of use of email with automation and collaboration features to deliver exceptional service at scale. |
|
|
| Zendesk | Zendesk is a cloud-based customer service platform that allows you to track and manage customer inquiries across various channels like email, phone calls, social media, and web forms, all within a united platform. |
|
|
A deep dive into the 5 Gmelius Alternatives
Gmelius software has many use cases, but some options may provide better results for the same function. We have compiled these 5 Alternatives to help you choose the right alternative or replacement.
- Distrobird
- Hiver
- HelpScout
- Front
- Zendesk
1. Distrobird
Distrobird is a cloud-based customer and sales engagement platform, designed to streamline sales and manage customer interactions. It is an all-in-one platform managing phone calls, SMS communications, and emails, along with product features like web chats, shared team inbox, and automated campaigns.
It also integrates seamlessly with various popular CRM and business tools, notably HubSpot, Gmail, Stripe, Microsoft Outlook, Twilio, Zapier, Clearbit, Zoho, Telnyx, Salesforce and NGP VAN.
- Features: The features of Distrobird include data enrichment, contact management, cloud call center, form tracking, block list, shared inbox, Office 365, Gmail, and custom SMTP inbox sync, campaign exclusions, and scheduled campaigns.
- Pricing: There is a free plan for the Voice, Sequences, and Shared Inbox products. The startup plan for the Shared Inbox is $8/month. Startup, Growth & Enterprise plans for both the Sequences and Voice products are $25, $50, and $75/month respectively.
2. Hiver
Hiver is a Gmail-based helpdesk platform, designed to streamline team collaboration and communication for customer support. It creates shared inboxes for your customer support team. Everyone can access customer conversations, collaborate on replies, and ensure no email goes unanswered
Hiver offers integrations with other communication channels and lets you automate repetitive tasks like sending initial welcome emails or automated responses to frequently asked questions.
Features:
Automated workflows, reporting and analytics, optional multi-channel support, and shared inboxes.
Pricing:
The starter plan is $19/month. While the professional plan is $59/month, and the elite plan is $99/month.
3. HelpScout
Help Scout is a customer communication platform designed to streamline communication between businesses and their customers across multiple channels. It is a central hub that empowers you to provide efficient and personalized customer support
Beyond email, Help Scout offers live chat functionality enabling you to provide real-time support to your customers
Features:
Shared Inbox for email management. Live Chat for Real-time support. Customer satisfaction tracking. Detailed reporting and Analytics. App integrations for increased functionality.
Pricing:
The standard plan is billed at $20 per month, the plus plan goes for $40 while the professional plan goes for $65.
4. Front
Front is a customer operations platform that helps streamline customer communication by combining the ease of use of email with the automation and collaboration features needed to deliver exceptional service at scale.
Features
It acts as a central hub for all your customer communication channels, uses a familiar email-style interface, offers analytics to help you measure customer happiness and team performance, and Front automates tasks like routing messages to the right person
Pricing
The pricing for the growth plan is $59/month. The scale plan is $99/month and the premier plan goes for $299
5. Zendesk
Zendesk is a cloud-based customer service platform that allows you to track and manage customer inquiries across various channels like email, phone calls, social media, and web forms all within a united platform. It is a communications solutions that enhance your customer service operations and increases your productivity
Features
Centralize customer support operations, improve efficiency, offer CRM functionalities to help businesses manage customer data, personalize support experiences, and empower customers to find answers on their own with articles, FAQs, and how-to guides.
Pricing
The pricing for Zendesk essential plan for teams is $69 per user. Growth plan is $115 per user. The professional plan is $149 per user. Contact sales team for enterprise plan.
Which Email Collaboration Alternative Is Right For You?
Finding the right Gmelius alternative for email collaboration depends on your specific needs and budget.
The best thing to do is make a list of your must-haves and compare the possible tools to select the right software for your team.
While searching for the right solution, ensure to consider the total cost of ownership—accounting for all costs associated with the product—so there are no surprises down the line.
If you are looking for a comprehensive and affordable solution with a free plan, Distrobird is a great option. It offers all the essential features you need to manage your sales & customer engagement tech stack in one place - multi-channel sequences and campaigns, web messenger, outbound dialer, inbound call center software, shared team inbox, and conversation analytics - in a single solution. Distrobird is also easy to use and integrates with a variety of popular apps.
Whether you're a startup or an established business, Distrobird's scalable pricing plans make it a cost-effective choice. Create your free Distrobird account and see how it can transform your customer interactions!
Join the family
Get actionable tips & resources to help you automate customer acquisition through outbound sales
Distrobird helps you manage your entire sales process, with sequences, cloud call center, shared inbox, form tracking and more — on a single platform. Sign up for free. No credit or demos required.
