Distrobird vs Dialpad

Looking for an alternative to Dialpad?

You've come to the right place! See why Distrobird's cloud contact center with built in sequences and collaborative shared inbox is better for connecting with your customers to drive instant results

Here's the difference between Distrobird and Dialpad, and why you should pay attention

Get more than a business phone. Consolidate your sales & customer engagement tech stack in one place

  • Remote-ready call center software
  • Outbound dialer
  • Shared inbox for email and SMS collaboration
  • Multi-channel sequences & campaigns
  • SMS web messenger & Workflow automation

All in a single solution. Dialpad can't do that.

Designed from the ground up for sales

Distrobird's rule engine allows you to create automated call campaigns targeting prospects and customers at every stage of your pipeline

Configure rules based on the value of form fields like company size, revenues, or industry to help your team automate lead qualification. Assign high-value leads to reps who can call them immediately, and send low value leads to multi-channel sequences. It’s pure magic

Try it now — it’s free   See it in action

Customer-centric Inbox

Distrobird gives you a single view of your customers’ interaction with your business across voice, email and SMS, including website activities organized in a chronological timeline so your team can delight at every touch point

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Meet your customers where they are

Time is precious for both you and your customers, so free up the phone lines by giving them the option to seamlessly shift from phone calls to email or SMS; without sacrificing quality or cobbling together multiple integrations on Dialpad

AI voice agent

High inbound call volume can overwhelm your team. Distrobird’s AI agent will engage inbound callers via text message and help them complete simple tasks like appointment booking, online ordering etc. without the help of your teammates. Dialpad can’t do that

Rich caller profiles

Automatically enrich every inbound call to help your team know exactly who the contact is, what company they’re associated with, and how valuable they are to your team. Save countless hours on caller verification so your team can stay focused on delighting customers

All the voice features you need and then some

Don’t overspend to engage prospects and customers

We strongly believe that the best tools should be available to your business regardless of size. Start using Distrobird 100% free, and only upgrade to a paid plan to match your growth

Here's why Distrobird is the #1 alternative to Dialpad

Dialpad

Distrobird

Cloud contact center

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Outbound dialer

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Shared inbox

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Comments & mentions

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Undo send

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Templates/Canned responses

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Customer-centric timeline view

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Automated issue assignment & load balancing

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SLA

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Multi-organizations

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SMS messenger

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Granular role-based access control

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Snooze conversations

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Collision detection

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Form submissions tracking

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Query-based contact segmentation

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Automated CSAT surveys

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Mail merge with custom variables

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Multi-channel sequences

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Workspaces

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Free plan

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You’ll be in good company
Calling Distrobird an all-in-one tool is an oversimplification of the value it delivers. All the workflows we need to acquire and support our SMB users across all channels are deeply integrated. I couldn’t be happier with our choice.

Jody Schnarr

CEO of Fibernetics

The #1 reason why we chose Distrobird is because it provides all the building blocks we need to engage our customers in a unified way — From email, texting, telephony and collaboration. This is probably the last tool you’ll buy for lead and customer outreach.

Laurel Palmer

Director, College Fund, Kalamazoo College

Stitching together a bunch of integrations and add-ons across multiple vendors is not my idea of productivity or efficiency. Thats why we chose Distrobird — each module is as full featured as any standalone competition.

Paul Marai

VP Digital Marketing

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