Top 16 RingEX Alternatives in 2024

RingEX (formerly RingCentral MVP) can be a powerful communication platform, offering a robust suite of features like call management, video conferencing, and integrations. However, it might not be the ideal choice for every business. Here's why:

• Limited Focus: RingEX caters to a broad audience, so it might not have the most specialized features for your specific needs.
• Potential Cost Factor: Depending on your business size and usage, RingEX might not be the most budget-friendly option compared to other solutions.
• Learning Curve: Some users might find RingEX's interface or feature set complex, especially for non-technical teams.

Key Takeaway: While RingEX is a good communication platform, exploring alternatives can help you find a communication platform that perfectly aligns with your business's unique requirements and budget.

Finding the Right Fit: Key Considerations

Before diving in, let's consider some essential factors to guide your choice:

• Features: Identify the features most vital for your business, like video conferencing, call recording, or integrations with existing tools.
• Ease of Use: Evaluate if the platform is user-friendly for your team, especially those less tech-savvy.
• Integration: Seamless integration with your CRM, project management tools, or calendar can significantly boost efficiency.
• Pricing: Compare pricing models and find a solution that aligns with your budget and usage patterns.

Top Alternatives to RingEX (formerly RingCentral MVP): A Detailed Look

Now, let's delve into the 16 alternatives, highlighting their strengths and how they outperform RingEX:

1. Distrobird

• Features: Unlimited calling, call recording, and call routing, AI voice agent, conferencing, live dashboard and so on.
• Ease of Use: Intuitive interface ensuring a smooth experience for all users.
• Pricing: Starting at just $15 per month
• Integration: Integrates with popular CRMs such as Salesforce, Zoho CRM, and HubSpot.
• Value Proposition: An affordable option that provides extensive features and ease of use.

2. Nextiva

• Features: Unlimited calling, video conferencing, auto attendants, call routing, and call analytics.
• Ease of Use: Renowned for its intuitive interface, simplifying onboarding and daily use.
• Pricing: Starting at just $18.95 per month​
• Integration: Integrates seamlessly with CRMs like Salesforce, HubSpot, and Zendesk, as well as productivity tools like Microsoft 365 and Google Workspace.
• Value Proposition: Offers excellent value for businesses seeking a feature-rich, user-friendly platform.

3. Ringover 

• Features: Unlimited calls, video conferencing, call recording, call analytics, and voicemail transcription.
• Ease of Use: User-friendly platform, similar to Nextiva.
• Pricing: Starting at $29 per month per user​
• Integration: Integrates well with CRMs such as Salesforce, Zoho CRM, and Pipedrive.
• Value Proposition: A cost-effective alternative with strong features and ease of use.

4. 3CX

• Features: Extensive features including extensions, call management tools, voicemail transcription, and advanced call routing.
• Ease of Use: Customizable but may require technical expertise for setup.
• Integration: Integrates with major CRMs like Zoho, Salesforce, HubSpot, Freshdesk, Zendesk, and Vtiger.
• Pricing: Starts at €195 for 4 SC (simultaneous calls) and goes up to €34,995 for 1024 SC.
• Value Proposition: Ideal for businesses seeking a self-hosted, customizable solution with powerful features.

5. Ooma Office

• Features: Cloud-based solution with unlimited calling, video conferencing, auto attendants, and call blocking.
• Ease of Use: Known for its user-friendly interface, suitable for teams of all tech skill levels.
• Pricing: Starts at $19.95 per user per month
• Integration: Integrates well with Google Workspace, Microsoft 365, and popular tools like Salesforce.
• Value Proposition: A user-friendly, cloud-based solution at a competitive price.

6. ULTATEL Cloud Business Phone System

• Features: Unlimited voice, SMS, fax, chat, video conferencing, call recording, and advanced analytics.
• Ease of Use: User-friendly interface simplifies team onboarding and daily use.
• Pricing: Starting from $14.95 per user per month.
• Integration: Integrates with various CRMs and business tools like Salesforce, Zoho CRM, and Microsoft Dynamics.
• Value Proposition: A feature-rich, all-inclusive platform for various communication channels.

7. GoTo Connect

• Features: Web conferencing, screen sharing, online meetings, and team messaging.
• Ease of Use: Streamlined interface for quick setup and easy use.
• Pricing: Starting at $24 per user per month.
• Integration: Integrates seamlessly with popular CRMs like Salesforce, HubSpot, and Zoho CRM, as well as business tools like Microsoft 365 and Google Workspace.
• Value Proposition: Simplifies IT management and offers a robust collaboration platform.

8. JustCall

• Features: AI-powered platform with call tracking, sentiment analysis, automated workflows, and SMS automation.
• Ease of Use: Designed for customer-facing teams with a user-friendly interface.
• Pricing: Starting at $24 per user per month.
• Integration: Integrates with CRMs and helpdesks like Salesforce, HubSpot, Zoho CRM, Zendesk, and Freshdesk.
• Value Proposition: Specifically caters to businesses prioritizing AI-driven customer communication.

9. Dialpad

• Features: Dialpad offers voice, messaging, meetings, and video conferencing, streamlining communication and collaboration.
• Ease of Use: Modern and intuitive interface makes it easy for teams to use all features.
• Pricing: Dialpad offers paid plans ($15-$25/user/month)
• Integration: Integrates with popular CRMs, calendars, and productivity tools.
• Value Proposition: Dialpad provides a modern solution for businesses seeking a unified communication platform.

10. VoIP.ms

• Features: Voice, messaging, meetings, video conferencing, call recording, and voice analytics.
• Ease of Use: Modern and intuitive interface.
• Integration: Integrates with popular CRMs like Salesforce, HubSpot, and Zendesk, as well as calendars and productivity tools like Google Workspace and Microsoft 365.
• Value Proposition: A unified communication platform for modern businesses.

11. smrtPhone 

• Features: Pay-as-you-go pricing with essential features like call forwarding, voicemail, call recording, and IVR.
• Ease of Use: Requires some technical knowledge for setup and configuration.
• Integration: Limited integrations, requiring manual configuration for some tools like Zoho CRM and HubSpot.
• Value Proposition: Budget-friendly for businesses comfortable with a self-serve approach.

12. G12 Communications 

• Features: Custom business calling solutions, including call management, call recording, and video conferencing.
• Ease of Use: Depends on chosen features and configuration.
• Pricing: Starts at $20 per month
• Integration: Offers integration with various CRMs and business tools like Salesforce, HubSpot, and Zoho CRM.
• Value Proposition: For businesses needing a customized solution with dedicated customer service.

13. Kixie PowerCall 

• Features: Sales engagement platform with automated calling, texting, voicemail drop, call coaching, and call analytics.
• Pricing: Starting at $35 per user per month
• Ease of Use: User-friendly interface for sales teams.
• Integration: Integrates seamlessly with CRMs like Salesforce, HubSpot, and Pipedrive.
• Value Proposition: Empowers sales teams by automating tasks and improving efficiency.

14. Aircall 

• Features: Cloud-based phone system with call recording, voicemail transcription, call popups, and team collaboration tools.
• Ease of Use: User-friendly for sales and support teams.
• Integration: Integrates with a wide range of CRMs like Salesforce, HubSpot, and Zendesk, as well as helpdesks and productivity tools.
• Value Proposition: Excels for businesses prioritizing seamless integration.

15. 8x8 Work 

• Features: An all-in-one collaboration hub offering phone, video, messaging, project management tools, and call recording.
• Ease of Use: Simplifies collaboration and communication for teams.
• Pricing: Ranging from $24 to $44 per user, per month.
• Integration: Integrates with various CRMs, calendars, and productivity tools like Salesforce, Microsoft 365, and Google Workspace.
• Value Proposition: Ideal for businesses seeking a comprehensive communication and collaboration suite.

16. OnSIP 

• Features: Offers customizable VoIP communications with features like call forwarding, auto attendants, and voicemail to email.
• Ease of Use: User-friendly interface simplifies call management and administration.
• Pricing: Plans start at $14.95-per-month.
• Integration: Integrates with various CRMs and business tools.
• Value Proposition: OnSIP caters to businesses seeking a customizable VoIP solution with no contracts, offering flexibility and control.

In Conclusion

RingEX (formerly RingCentral MVP) offers a robust communication platform, but it may not be the ideal fit for every business. Consider your specific needs - if you require specialized features, have budget constraints, or your team is less tech-savvy, exploring alternatives might be beneficial. This guide has equipped you with 16 compelling options, each catering to diverse communication needs.

For instance, if you're concerned about both rich features and your budget, Distrobird is a strong contender. It starts at just $25 per month and provides core features like call forwarding, voicemail, and auto attendants. This makes it a cost-effective solution for businesses on a tight budget.

Find the platform that empowers your team's communication and drives business success. With a plethora of options available, take advantage of this guide to discover the perfect fit for your communication needs.