HubSpot vs Salesforce: CRM Review In 2024

A powerful CRM tool can go a long way to generate leads, manage customer data, and empower your marketing and sales efforts. HubSpot is ideal for generating and nurturing leads, while Salesforce is great for tracking customer interactions. Let’s see which CRM tool will be best for your business by comparing HubSpot’s and Salesforce’s key features, pricing, pros and cons. What is HubSpot? HubSpot is a cloud-based CRM platform that empowers both marketing and sales efforts for businesses of al

A powerful CRM tool can go a long way to generate leads, manage customer data, and empower your marketing and sales efforts. HubSpot is ideal for generating and nurturing leads, while Salesforce is great for tracking customer interactions.

Let’s see which CRM tool will be best for your business by comparing HubSpot’s and Salesforce’s key features, pricing, pros and cons.

What is HubSpot?

HubSpot is a cloud-based CRM platform that empowers both marketing and sales efforts for businesses of all sizes. With HubSpot, your teams can optimize inbound marketing strategies and generate more reliable and effective leads to help your business market and sell more easily.

HubSpot usually centralizes all your digital marketing efforts in a single, cloud-hosted platform, which makes it possible to manage website hosting, blogging, social media, email marketing, etc.

What is Salesforce?

Salesforce allows companies to nurture relationships with buyers, suppliers, service providers, users and anyone else who does business with your company. Your sales and marketing teams can keep track of all interactions between the company and its customers, including phone calls, emails, SMS, chats and tickets.

With Salesforce, your teams are better empowered to standardize the sales process, so they can close deals more quickly.

HubSpot vs Salesforce Comparison Table

Feature Salesforce HubSpot
Contact and management Yes Yes
Email marketing Yes Yes
Customer support tools Yes Yes
Reporting and analytics Yes Yes
Artificial intelligence (AI) tools Yes Yes
Mobile app Yes Yes
Free plan No Yes (5 users)

HubSpot vs Salesforce Feature Comparison

Key Features of HubSpot

  • Automatic syncing with Google Calendar and Office 365
  • Round-robin and group meeting link options
  • Shareable scheduling links that can be emailed or embedded on your website
  • CRM integrations
  • Automated admin work
  • Scheduled appointment with multiple people

Key Features of Salesforce

  • Reporting and analytics
  • Workflows and automations
  • Integrations
  • Mobile app
  • Customer support tools

HubSpot vs Salesforce: Pros and Cons

Hubspot Pros and Cons

Pros

  • All-in-one solution
  • Free CRM
  • Customization options
  • Real-time lead behavior notifications
  • Personalized email sequences

Cons

  • Expensive per-user plans
  • Mixed opinions on the ease of use
  • Occasional glitches
  • Limited email capabilities

Salesforce Pros and Cons

Pros

  • Add and remove features as needed.
  • Highly customizable dashboards.
  • Bult-in social media functionality.
  • Salesforce Database helps organize and digitize company sales records.
  • Allows for integration with any data source.
  • Supports security standards and controls.

Cons

  • Expensive.
  • Configuration is complex.
  • Steep learning curve throughout.
  • Generating reports can be tricky.
  • Costly data storage.

HubSpot vs Salesforce Pricing

HubSpot Pricing

Basic: Free

Starter: Starts at $20 per month per seat, billed monthly

Professional: Starts at $890 per month, billed monthly

Entreprise: Starts at $3600 per month, billed monthly

Salesforce Pricing

Starter Suite: $25 per user per month.

Professional: $80 per user per month.

Enterprise: $165 per user per month.

Unlimited: $330 per user per month.

Einstein 1 Sales: $500 per user per month.

Choosing between HubSpot vs Salesforce

Both options are quite expensive, especially at scale and when added features are needed. The difference between HubSpot and Salesforce use cases, is the size. If your company is a large enterprise, Salesforce is, the best option.

HubSpot is a great option for a small or midsize business or startup that needs a CRM software but isn't ready to spend on the costlier and more complicated Salesforce.

What is Distrobird?

Distrobird helps you manage your entire sales process, with sequences, cloud call center, shared inbox, form tracking and more on a single platform. Seamlessly run cold email & SMS sequences, inbound and outbound calling, unified inbox, form tracking, lead routing, and more in one place.

  • Features: Distrobird features include data enrichment, contact management, cloud call centre, form tracking, block list, shared inbox, Office 365, Gmail, and custom SMTP inbox sync, campaign exclusions, and scheduled campaigns.
  • Integrations: HubSpot, Gmail, Stripe, Microsoft Outlook, Twilio, Zapier, Clearbit, Zoho, Telnyx, Salesforce and NGP VAN.
  • Pricing: There is a free plan for the Voice, Sequences, and Shared Inbox products. Startup plan for the Shared Inbox is $8/month. Startup, Growth & Enterprise plans for both the Sequences and Voice products are $25, $50, and $75 respectively.

What sets Distrobird Apart?

With Distrobird, businesses can seamlessly manage all their sales process, shared inbox, customer service processes from a single, unified platform.

If you are looking for a comprehensive and affordable solution with a free plan, Distrobird is a great option. It offers all the essential features you need to manage your sales & customer engagement tech stack in one place - multi-channel sequences and campaigns, web messenger, outbound dialer, inbound call center software, shared team inbox, and conversation analytics - in a single solution. Distrobird is also easy to use and integrates with a variety of popular apps.

Whether you're a startup or an established business, Distrobird's scalable pricing plans make it a cost-effective choice.

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