Orum Alternatives: Top Choices in 2025

Seeking an Orum alternative? Here are the top five options in 2025 to power up your sales calls, automate workflows, and enhance customer engagement.

Orum has become a popular choice for sales teams looking to streamline their calling efforts with power-dialing and automation features. But as teams seek even more personalized, efficient, and scalable solutions, the search for alternatives is growing.

Whether you’re after specific integrations, greater flexibility, or just a fresh approach to outbound calls, 2025 has introduced several compelling options that can meet and even exceed what Orum offers.

Despite its positive features, some users have reported issues with bugs in the dialing pad, high rates, and challenges with navigating the user interface.

In this guide, we dive into the top Orum alternatives, exploring tools designed to empower sales reps, boost productivity, and keep the conversations flowing. The following is a list of five Orum cloud business calling alternatives.

1. Distrobird

Distrobird is a cloud-based customer and sales engagement platform, designed to streamline sales and manage customer interactions. It is an all-in-one platform managing phone calls, SMS communications, and emails, along with product features like web chats, shared team inbox, and automated campaigns.

It also integrates seamlessly with various popular CRM and business tools, notably HubSpot, Gmail, Stripe, Microsoft Outlook, Twilio, Zapier, Clearbit, Zoho, Telnyx, Salesforce and NGP VAN.

Distrobird best features

  • Local phone number support in 103 countries.
  • Unlimited inbound calls in the US and Canada.
  • Hold music and customizable voicemail greetings.
  • Team office hours and call recording data stored for 3-12 months.
  • Simultaneous, round-robin, fixed order, and longest-idle time call and SMS routing.
  • Queue callback and call barging for improved customer service.
  • Do-not-contact (DNC) lists to adhere to regulatory requirements.
  • Call previews and power dialers for effective outreach.
  • Offers multi-channel communication for diverse outreach strategies.
  • Automation of tasks to streamline workflow and increase efficiency.
  • Various sales-focused features to enhance sales processes.
  • Provides a customer-centric inbox for organized and effective communication.
  • Enables businesses to streamline customer or prospect engagements for enhanced productivity.

Distrobird pricing

  • Free Plan: Free
  • Startup: $8/month (shared inbox) or $25/month (sequences and voice)
  • Growth: $50/month
  • Enterprise: $75/month

2. Koncert

Koncert is a cloud-based sales engagement platform designed specifically for B2B businesses. It focuses on increasing sales conversations and pipeline growth for businesses.

Koncert best features

  • Koncert offers several dialer options, including multi-line AI parallel dialers and single-line AI flow dialers.
  • It allows you to create sequenced workflows that include email, video, and social media touches, reaching prospects through their preferred channels
  • It integrates with leading CRMs eliminating manual data entry
  • It automates tedious tasks, providing valuable insights and allowing sales teams to be more productive and focus on closing deals.

Koncert limitations

  • Inability to integrate with tools like Gong and Chorus
  • Integration with CRM is not always seamless
  • The platform is complex to navigate compared to other sales tools

Koncert pricing

  • Contact the sales team for further information

3. PhoneBurner

PhoneBurner is a cloud-based software specifically designed to boost sales outreach through features that automate tasks and improve call efficiency. It caters to businesses that rely heavily on making outbound calls to generate leads or close deals.

PhoneBurner best features

  • It automates the dialing process, eliminating the need to manually punch in numbers.
  • PhoneBurner allows for integrating SMS and email into your outreach sequences
  • It integrates with popular CRMs, syncing call data and keeping customer information centralized

PhoneBurner limitations

  • Overpriced compared to similar competition.
  • The software is not easy to navigate at first

PhoneBurner pricing

  • Standard: $149/month
  • Professional: $179/month
  • Premium: $199/month

4. AirCall

Aircall is a customer, communication, and engagement platform, designed for sales and support teams. It focuses on improving customer interactions and has integrations with various CRMs and business tools.

Aircall best features

  • It has a user-friendly interface, providing an easy setup and use.
  • Aircall offers collaboration features such as call transfer and call notes, enabling teams to work together more effectively.
  • It provides a comprehensive analysis tool, allowing businesses to make data-driven decisions.

Aircall limitations

  • Frequent connectivity issues with inbound calls.
  • Limited CRM integration.
  • Lacks many reporting features found in similar apps.
  • Some pricing plans may not offer enough customization features.

Aircall pricing

  • Essential: $40/month
  • Professional: $70/month
  • Custom: Contact the team for details

5. JustCall

JustCall is a cloud-based phone system designed for sales and support teams to connect with customers across channels, coach your teams, and automate workflows — all from one platform.

JustCall best features

  • JustCall intelligently directs calls to the most qualified agent based on factors like availability, skills, or even the nature of the inquiry.
  • JustCall integrates with a variety of popular CRMs and business tools, allowing for a smooth workflow
  • It offers flexible pricing plans that adapt to the needs of growing businesses.

JustCall limitations

  • Network issues with VoIP providers
  • Inaccessible Customer support
  • Functionality issues with integrations.

JustCall pricing

  • Essential: $19/month
  • Team: $29/month
  • Professional: $49/month
  • Business: Contact sales team

Final Thought

Sales teams thrive when they have the right tools to make meaningful connections. The alternatives to Orum outlined here each bring something unique to the table, whether it’s advanced call tracking, automation for faster workflows, or CRM integrations that add context to every call.

As you consider which platform aligns with your team’s workflow and goals, these options provide the versatility and functionality to elevate your sales strategy in 2025. By selecting the right solution, you can ensure your team is well-equipped to handle every conversation and drive conversions.Posts

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