Looking for an OpenPhone alternative? In 2025, these five platforms offer powerful features to improve your business communication and customer engagement.
For businesses in need of efficient communication tools, OpenPhone has been a popular choice, especially with its clean interface and powerful VoIP capabilities. However, users have pointed out areas for improvement, including issues with call quality, slow customer support, and software bugs.
But as companies expand and communication demands shift, some teams may find they need a more specialized solution to better suit their needs.
In 2025, several alternatives to OpenPhone are catching attention, each bringing a unique set of features designed to enhance business communication, from advanced call analytics to seamless CRM integrations.

Here’s a rundown of five noteworthy OpenPhone alternatives that could be the right fit for your team this year.
1. Distrobird

Distrobird is a cloud-based customer and sales engagement platform, designed to streamline sales and manage customer interactions. It is an all-in-one platform managing phone calls, SMS communications, and emails, along with product features like web chats, shared team inbox, and automated campaigns.
It also integrates seamlessly with various popular CRM and business tools, notably HubSpot, Gmail, Stripe, Microsoft Outlook, Twilio, Zapier, Clearbit, Zoho, Telnyx, Salesforce and NGP VAN.
Distrobird best features
- Local phone number support in 103 countries.
- Unlimited inbound calls in the US and Canada.
- Hold music and customizable voicemail greetings.
- Team office hours and call recording data stored for 3-12 months.
- Simultaneous, round-robin, fixed order, and longest-idle time call and SMS routing.
- Queue callback and call barging for improved customer service.
- Do-not-contact (DNC) lists to adhere to regulatory requirements.
- Call previews and power dialers for effective outreach.
- Offers multi-channel communication for diverse outreach strategies.
- Automation of tasks to streamline workflow and increase efficiency.
- Various sales-focused features to enhance sales processes.
- Provides a customer-centric inbox for organized and effective communication.
- Enables businesses to streamline customer or prospect engagements for enhanced productivity.
Distrobird limitations
- The free plan is limited to 3 uses.
- Available only on the web; no mobile application.
Distrobird pricing
- Free Plan: Free
- Startup: $8/month (shared inbox) or $25/month (sequences and voice)
- Growth: $50/month
- Enterprise: $75/month
2. Dialpad

Dialpad is an AI-powered communication platform that helps you build reliable customer relationships, and manage customer-centric tasks. It is a platform designed to boost the performance of the sales and marketing team with its sales outreach and customer service feature, which allows you to reach prospects and monitor customer satisfaction.
Dialpad best features
- Dialpad has seamless integration with popular CRM platforms like Salesforce and Zendesk, allowing you to build a streamlined workflow and enhance your productivity.
- Its open APIs allow users to build custom workflows for their team which makes it easy to customize the process of communication.
- Dialpad provides pre-built playbook templates based on well-known sales tactics that are tailored to the particular requirements of your company.
Dialpad limitations
- There are no free trial periods instead your account is charged with unstated license fees without any access to a customer representative to lay complaints
- Inaccessible Customer support
- Lacks an efficient call reporting system.
Dialpad pricing
- Integrated: $15/month
- Professional: $25/month
- Enterprise: Contact sales
3. Vonage

Vonage is a unified cloud-based communication platform for seamless, personalized customer interaction across all channels. Vonage is the right solution for your businesses if you are seeking an all-in-one communication platform to engage and interact with your customers
Vonage best features
- Vonage allows you to connect with customers and colleagues worldwide with features like international calling plans
- Permission to local phone numbers in over 96 countries.
- It provides a unified communication platform, that integrates voice and video messaging, and collaboration tools into one easy-to-use interface.
- It provides cost-effective calling with affordable VoIP
Vonage limitations
- Live customer support could be better.
- Complex pricing systems
Vonage pricing
- SMS: 0.0062 pounds/sms
- Message: 0.0050 pounds/message
- Voice: 0.0127 pounds/minute
- Verify API: 0.0500 pounds/verification
4. Ringover

Ringover is an AI communications platform designed for your multiple business communications that involve video conferencing, international calls, SMS ensuring clear communication and collaboration between teams.
Ringover best features
- Ringover allows you to manage your phone system and make calls from any device with an internet connection
- It ensures your customers reach the right person the first time.
- Ringover integrates with popular CRM platforms, eliminating data entry and keeping customer information centralized
- It leverages artificial intelligence to analyze calls and provide valuable insights.
Ringover limitations
- Unresponsive customer support
- Trial auto-renews with no easy form of cancellation
- Unstable call quality
Ringover pricing
- Smart: 21 pounds/month
- Business: 44 pounds/month
- Advanced: 54 pounds/month
5. AirCall

Aircall is a customer, communication, and engagement platform, designed for sales and support teams. It focuses on improving customer interactions and has integrations with various CRMs and business tools.
Aircall best features
- It has a user-friendly interface, providing an easy setup and use.
- Aircall offers collaboration features such as call transfer and call notes, enabling teams to work together more effectively.
- It provides a comprehensive analysis tool, allowing businesses to make data-driven decisions.
Aircall limitations
- Frequent connectivity issues with inbound calls.
- Limited CRM integration.
- Lacks many reporting features found in similar apps.
- Some pricing plans may not offer enough customization features.
Aircall pricing
- Essential: $40/month
- Professional: $70/month
- Custom: Contact team for details
Conclusion
Choosing the right communication tool is essential for fostering effective collaboration and enhancing customer interactions. While OpenPhone offers a solid array of features, the alternatives highlighted here present viable options that could cater more closely to your business needs in 2025.
Each platform comes with its strengths, whether it’s advanced call routing, integrations with existing software, or enhanced messaging capabilities. As you evaluate your options, consider how these tools align with your business goals and workflow preferences.
Join the family
Get actionable tips & resources to help you automate customer acquisition through outbound sales
Distro helps you manage your entire sales process, with sequences, cloud call center, shared inbox, form tracking and more — on a single platform. Sign up for free. No credit or demos required.